Privacy Policy

Who we are

ThriVest AI is an AI-powered business assistant that helps businesses manage bookkeeping, inventory, invoices, reports, payments, and other business activities through WhatsApp and our web platform.

If you have any questions about this policy, contact us at help@thrivestai.com.

Information we collect

We collect only the information needed to provide our services, including:

• Account information such as your name, business details, phone number and email.
• Information you share with us through WhatsApp or our platform, including text, voice notes, images and documents.
• Business records you create, such as sales, expenses, inventory, invoices, customers, suppliers and reports.
• Payment information related to your subscription. We do not store your payment card details.
• Basic technical information required to keep the service secure and reliable.

How we use your information

We use your information to:

• Provide and improve our services.
• Process your requests and business records.
• Generate reports, receipts, invoices and reminders.
• Manage your subscription.
• Respond to support requests.
• Protect the security of our platform and comply with legal obligations.

We do not sell your personal information.

Sharing your information

We only share information with trusted service providers who help us operate ThriVest AI, process payments, deliver communications, or meet legal obligations. These providers are required to protect your information.

We do not share your information for advertising purposes.

Data security

We use appropriate technical and organisational measures to protect your information from unauthorised access, loss or misuse. While no system is completely secure, we continuously work to safeguard your data.

Data retention

We keep your information while your account remains active or for as long as required by law. If you close your account, we will delete or anonymise your information within a reasonable period unless we are legally required to retain it.

Your rights

Subject to applicable laws, you have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your information.
• Request a copy of your data.
• Object to certain processing activities.
• Withdraw consent where applicable.

To exercise these rights, contact help@thrivestai.com.

Children’s privacy

ThriVest AI is intended for business users and is not designed for anyone under 18 years of age.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will appear at the top.